Issues due to headset detachable main cord partially inserted in the earcup jack resulting in no microphone audio or quiet/static sounds. Customer should follow Cloud Alpha User Manual or HyperX Gaming support website headset cable attachment guidelines to properly connect the cord, activate microphone audio on the Alpha inline volume control box, and ensure Cloud Alpha configured as primary audio playback and recording device on the host system. HyperX Dual Chamber Drivers for more distinction and less distortion Signature Award-Winning HyperX comfort. Impedance: 65 ohms Durable aluminum frame with expanded headband. Sound pressure level : 98dBSPL/mW at 1kHz Detachable braided cable with convenient in-line audio control Signature Light Bar and dynamic RGB lighting effects 5 Zones multi-color customization option Quiet and Responsive Keys with Anti-Ghosting Durable solid frame with spill resistance
Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is “dead on arrival,” arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test “dead on arrival” returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
The Otter Deals editorial team curates the best online deals, product reviews, and money-saving guides. Every recommendation is backed by hands-on research and verified pricing. Learn more about our process in our Editorial Policy.
